Security & Privacy
View: 25 Publish: 2022-08-22 00:51 Source: Kangaroo Mall
1. How do we collect and use your personal information
Personal information refers to all kinds of information related to identified or identifiable natural persons recorded in electronic or other ways, excluding information after anonymization. Sensitive personal information refers to personal information that, once leaked or illegally used, is likely to cause the personal dignity of natural persons to be infringed or the personal and property safety to be endangered, including biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts and other information, as well as personal information of minors under the age of 14.
We will follow the principles of legitimacy, legality and necessity to collect and use the personal information that you actively provide in the process of using the products or services or generated by using the products or services, and obtain your relevant personal information from a third party for the following purposes described in this policy. If we want to use your personal information for other purposes not specified in this policy, or use the information collected for specific purposes for other purposes, we will inform you in a reasonable manner and obtain your consent again before using it.
A. You must authorize us to collect and use your personal information
Our products or services include some core functions, which include the functions necessary to realize online shopping and guarantee the transaction security. We may collect, save and use the following information related to you to achieve these functions. If you do not provide relevant information, you will not be able to enjoy our products or services. These functions include:
a) Functions necessary for online shopping
1) Account registration, login and verification
When you register your kangaroo mall account, you must at least provide us with the kangaroo mall account name, password, e-mail, etc. you are going to use. We will verify your identity by sending an email. Your account name is your default nickname. You can modify and supplement your nickname, mobile phone number and other related information, which belong to your "account information". Your supplementary account information will help us to provide you with personalized product recommendation and better shopping experience. However, if you do not provide these supplementary information, it will not affect your basic functions of online shopping.
After you have successfully registered your kangaroo mall account, you can use the kangaroo mall account to log in to "kangaroo mall". When logging in, you need to provide us with your kangaroo mall account information. If you do not provide this kind of information, you will not be able to log in and buy goods in the kangaroo mall. At this time, you can use the browsing and search functions, and we will not collect your personal information.
2) Product / service information display and search
In order to show you goods or services, we will collect your device information (including device name, device model, MAC address and IMEI, device identification code, mobile application list and other software and hardware feature information, operating system and application version, language setting, resolution, service provider network ID (PLMN)) The location related information of the device (including the GPS location information authorized by you and the WLAN access point, Bluetooth and base station sensor information) and the browser type are used to sort the corresponding goods or service content to adapt to your device interface.
In order to provide you with search history, browsing records, favorite goods or stores, followed shops, shopping carts or order goods or services display services, we will collect your browsing information, search records, collection records, follow-up records, additional purchase information and order information.
We will conduct data analysis and predict your preference characteristics based on your above information and other authorized information, and push you goods / services, commercial advertisements and other commercial marketing information that you may be interested in in in kangaroo mall services or other third-party applications.
3) Order placing and order management
When you are ready to settle the goods in your shopping cart, the kangaroo mall system will generate an order for you to purchase the goods. You need to fill in your consignee's name, receiving address and mobile phone number in the order, and the order number, the goods or services you purchased, the order time, the amount of money you should pay and the payment method will be specified in the order; You can also fill in the contact number and email address of the consignee to add more contact information to ensure that the goods can be delivered accurately, but not filling in these information will not affect the generation of your order.
All the above information constitutes your "order information", and we will use your order information (including with the third party providing the above services) to verify your identity, confirm the transaction, pay and settle, complete the delivery, inquire the order for you, and provide customer service consulting and after-sales services. We will also use your order information to determine whether your transaction is abnormal to protect your transaction security.
4) Payment function
5) Deliver product or service functions
After you place an order and choose to complete the payment online, or choose to obtain trial supplies and prizes, kangaroo mall, its affiliates, suppliers, merchants cooperating with kangaroo mall or third-party distribution companies (hereinafter referred to as "distribution companies") will complete the delivery of the order for you. You know and agree that kangaroo mall, kangaroo mall's affiliates, suppliers, merchants or distribution companies cooperating with kangaroo mall will use your order information in the above links to ensure the safe delivery of your ordered goods.
6) Customer service and after-sales function
Our customer service and after-sales functions will use your account information and order information. To ensure the security of your account, our customer service may use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will query your order information. You may provide other information other than the above information when communicating with our customer service personnel, such as when you ask us to change the delivery address, contact person or contact number.
7) Functions necessary to ensure transaction security
In order to ensure the stability and security of the system when you use our products or services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect account security, we need to collect your device information (device model, device MAC address, application process list, device ID, device serial number, operating system and software version, device status, network status), historical Internet records, log information Facial information, IP address, location information, browsing information, order information, list of commonly used software, SSID, WiFi information, IMSI, SIM card information, battery usage to identify whether you are a real natural person user, whether you are logged in at an abnormal place, judge your account risk, and may record some links ("URLs") that we think are risky; We will also collect your equipment information for analysis of kangaroo mall system problems, traffic statistics and troubleshooting of possible risks, and troubleshooting when you choose to send us abnormal information. If you do not provide the above information, we will not be able to protect your service and account security during your use of kangaroo mall services.
B. Circumstances under which you can choose to provide personal information
In order to make your shopping more convenient or fun, so as to improve your online shopping experience in kangaroo mall, we may collect and use your personal information in the expansion function. If you do not provide these personal information, you can still do online shopping, but you may not be able to use the extended functions that bring you shopping pleasure or you may need to fill in some information repeatedly when buying some goods.
Please note that if you open any permission, you authorize us to collect and use relevant personal information to provide corresponding services for you. If you close any permission, it means that you cancel the authorization. We will not continue to collect and use relevant personal information based on the corresponding permission, nor can we continue to provide services corresponding to the permission. Your decision to close the permission will not affect the previous information collection and use based on your authorization.
C. We obtain your personal information from a third party
D. Kangaroo mall may embed third-party codes and plug-ins to transmit personal information. We will access the software development kit (SDK) provided by a third party to achieve this purpose. We will conduct strict security testing on third-party SDKs and require partners to take strict measures to protect your personal data. When meeting new service requirements and business function changes, we may adjust the third-party SDK we access, and timely disclose the latest situation of accessing the third-party SDK to you in this instruction. Please note that the data type of the third-party SDK may change due to version upgrade, policy adjustment and other reasons. For details, please refer to its published official instructions.
E. Rules for the use of your personal information
2) After collecting your personal information, we will de identify the data through technical means.
3) When we display your personal information, we will desensitize your information by including de identification or anonymization to protect your information security.
4) In order to make statistics on the use of our products or services, we will summarize, analyze and use the user data after technical processing, and share the processed statistical information with a third party. We will ensure that the information receiver cannot re identify specific individuals through the technical processing method of secure encryption and other methods.
a) In order to realize the personalized needs of your online experience, you can get a more easy access experience. We will send one or more small data files named cookies on your computer or mobile device. The cookies assigned to you are unique and can only be read by the web server in your domain that publishes the cookies. We send cookies to you to simplify the steps of your repeated login, store your shopping preferences or the goods in your shopping cart, and then provide you with shopping preferences, help you optimize the selection and interaction of advertisements, and help you judge your login status and account number or data security.
B. Use of network beacon and similar technologies
In addition to cookies, we also use other similar technologies such as network beacon on the website. Our web pages often contain some electronic images (called "single pixel" GIF files or "web beacons"). We use network beacon in the following ways:
a) By using the network beacon on the kangaroo mall website, the number of user visits is calculated, and the registered kangaroo mall users are identified by accessing cookies.
b) Through the obtained cookie information, we provide you with personalized services.
3. How do we provide your personal information
a) We will not share your personal information with any company, organization and individual other than kangaroo mall, except for the following circumstances:
1) Obtain your explicit consent or authorization in advance;
2) Provide according to laws and regulations, administrative and judicial departments' mandatory requirements;
3) To the extent permitted by laws and regulations, it is necessary to protect kangaroo mall, kangaroo mall's affiliates or partners, you or other kangaroo mall users or social public interests, property or safety from damage;
4) Only by sharing your personal information can we realize the core functions of our products or services or provide the services you need;
5) Handle disputes or disputes between you and others at your request;
6) Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
7) Use based on academic research;
8) It is used based on social public interests and public health emergencies in accordance with laws and regulations.
b) In order to provide you with relevant products or services, show you the content you may be interested in, and protect your account and transaction security, we may share your personal information with our affiliates or partners. Please refer to the sharing content and purpose here. If our affiliates or partners want to change the purpose of processing personal information, they will ask for your authorization again.
Please note that the information you voluntarily share or even publicly share when using our services may involve personal information or even sensitive personal information of you or others. Please carefully consider and decide when sharing.
B. Entrusted processing
We may entrust authorized partners to process your personal information so as to provide you with corresponding products or services. However, we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and only share the personal information necessary for providing products or services. If our partners use your personal information for purposes not entrusted by us, they will separately obtain your consent.
Our partners include the following types:
a) Suppliers providing technical services. We may provide your personal information to third parties that support our functions, including suppliers that provide us with infrastructure technology services, data analysis services and data processing services.
b) Advertising, analysis and service partners. We will abide by laws and regulations and general safety technology in the industry, and entrust these partners to handle information related to advertising, coverage and effectiveness.
D. Public disclosure
We will only publicly disclose your personal information under the following circumstances and under the premise of taking safety protection measures in line with industry standards:
a) Disclose the corresponding personal information according to the authorization scope agreed by you separately;
b) If you seriously violate laws and regulations or relevant agreements and rules, we may disclose your relevant violations and the measures we have taken against you.
4. How do we protect and save your personal information
A. Our technology and measures to protect your personal information
We attach great importance to personal information security and take all reasonable and feasible measures to protect your personal information:
a) Technical measures for data security
We will adopt security protection measures in line with industry standards, including establishing reasonable system specifications and security technologies to prevent unauthorized access, use and modification of your personal information and avoid data damage or loss. For example, the network service of kangaroo mall adopts encryption technology such as transport layer security protocol, and provides browsing services through HTTPS and other methods to ensure the safety of user data during transmission; Kangaroo mall adopts encryption technology to encrypt and save the user's personal information, and isolates it through isolation technology; When using personal information, such as personal information display and personal information association calculation, we will use a variety of data desensitization technologies including content replacement and sha256 to enhance the security of personal information in use; Kangaroo mall adopts strict data access control and multiple identity authentication technology to protect personal information and avoid illegal use of data; Kangaroo mall adopts automatic code security check, data access log analysis technology to conduct personal information security audit.
b) Other security measures taken by kangaroo mall to protect personal information
Kangaroo mall manages and regulates the storage and use of personal information by establishing a data classification and classification system, data security management specifications, and data security development specifications; Through the confidentiality agreement of the information contact, monitoring and auditing mechanism, the comprehensive security control of the data is carried out to ensure the security of personal information.
We only allow employees and partners of kangaroo mall and related parties of kangaroo mall who need to know these information to access personal information, and set up strict access control and monitoring mechanism for this purpose. We also require all personnel who may have access to your personal information to perform corresponding confidentiality obligations.
The Internet is not an absolutely safe environment, and the communication methods with other users such as e-mail, instant messaging and social software cannot be determined whether they are completely encrypted. We recommend that you use complex passwords when using such tools and pay attention to protecting your personal information. When you trade online products or services with a third party through kangaroo mall, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and provide it to others only when necessary.
c) Safety incident disposal
In order to deal with the possible risks of personal information disclosure, damage and loss, we have formulated a number of systems to clarify the classification and classification standards of security incidents and security vulnerabilities and the corresponding processing procedures. We have also set up a special emergency response team for safety incidents. According to the requirements of the safety incident handling specifications, we launch safety plans for different safety incidents, stop losses, analyze, locate, formulate remedial measures, and cooperate with relevant departments to trace and attack the source.
Once a personal information security incident occurs, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, and the remedial measures for you in accordance with the requirements of laws and regulations. At the same time, we will promptly inform you of the relevant information of the event by mail, push notification, etc. when it is difficult to inform the personal information subjects one by one, we will take reasonable and effective measures to publish the announcement. At the same time, we will actively report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.
If you have any questions about our personal information protection, please contact us. If you find your personal information leaked, especially your account number and password, please contact us immediately so that we can take corresponding measures.
B. Saving of your personal information
a) During your use of our products or services, your personal information will be kept for the purpose of achieving the purpose stated in this policy. After the storage period is exceeded, we will delete your personal information according to the requirements of applicable laws or conduct anonymous processing.
b) Please note that after you successfully cancel your kangaroo mall account, we will delete your personal information or anonymize it according to the requirements of applicable laws.
c) If we terminate the service or operation, we will notify you at least 30 days in advance and delete or anonymize your personal information after terminating the service or operation.